4 Messages
no signal to 4k box
have a 4k sytem, large send to small box. Lost signal from primary to 4k. Checked spitter...found 12v +or - to spitter from main box and connected to splitter. Return from splitter to main box fixed that one....Splitter has no out except the one that has line " In drawn to Out . Where do I hook up the line to the 4k box cable from main box? No voltage going to any of the other 3 outputs...but tried the all...yellow no signal light flashes continuously
Accepted Solution
shannon02
ACE - Expert
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20.6K Messages
4 months ago
A SMW system needs 21v to the dish, the red power pass through port is connected to the power supply either with an external power inserter or built in with the HR54/HS17 with the out connected to the coax to the dish. Everything else is connected to the other open ports doesn't matter which one you use. There is no power to anything else.
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DIRECTVhelp
Community Support
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254.4K Messages
4 months ago
Hi, @apbp2727. For us to make sure that we're providing you with the right information, could you provide us a screenshot or picture of your TVs specifically both of the devices? We'll also send you a DM to conduct a more in-depth investigation into this matter.
Melchisedec, DIRECTV Community Specialist
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