2 Messages
No complete scheduled recording AFTER down satellite???
I have a continuing problem. When my satellite goes out during a storm, even for a minute, it is causing an interruption in my scheduled recordings afterwards. It always happens to the recordings scheduled on the channel that the tv was tuned to and sometimes happens to all of the other channels as well. The only way that helps is to physically reboot the Genie DVR (with the red button) or sometimes if the tv/box is turned off for a few hours it will re-set itself.
Does anyone else have this issue or have any advice on how to fix this problem. Any help would be greatly appreciated. Thanks
Bluecola24
2 Messages
4 months ago
Thank you, can you please tell me how I can find out if my firmware is up to date? Thanks
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shannon02
ACE - Expert
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20.6K Messages
4 months ago
DTV receivers automatically update so most likely it is.
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DIRECTVhelp
Community Support
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254.4K Messages
4 months ago
Thanks for bringing this to our attention, @Bluecola. It looks like you have the answer. Thanks, @shannon02 and @Victoria476 for your input. Our team is just a message away if you have any more questions. DIRECTV appreciates you. 💙- Carissa, DIRECTV Community Specialist
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shannon02
ACE - Expert
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20.6K Messages
4 months ago
Losing the sat signal should only effect that recording not any others set to record unless they also lose the signal.
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