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5 Messages

Friday, April 26th, 2024 10:25 AM

Minis lose connection

I have a genie and 3 minis. The system has been in for 8 years. Within the last few months the minis will lose connection. The only way to get it back is to replace the SWM splitter. This has happened 4 times now.

ACE - New Member

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5.2K Messages

7 months ago

What are the receiver models? Are you saying that the SWM splitter has failed several times and replacing it is the only temporary fix? If so, this could be a cabling issue or perhaps a power inserter issue. 

5 Messages

7 months ago

The genie continues to function but all three minis lose connection. The only thing that works to regain connection is to replace the SWM splitter. Sometimes it will last a week. This time it worked for a month. Which cable do you feel it could be ?

5 Messages

7 months ago

Receiver models. Hr 44-500 and c41-500

ACE - New Member

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5.2K Messages

7 months ago

What are the receiver models? 

5 Messages

7 months ago

HR44-500 and C41_500

ACE - New Member

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5.2K Messages

7 months ago

A potential issue could be the SWM Power Inserter and the wiring somewhere that keeps burning out the SWM splitter. There may also be another wiring issue. I cannot simply pinpoint one area but if you want to troubleshoot try to first replace the SWM Power Inserter.

5 Messages

7 months ago

Thank You


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