New Member
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3 Messages
Last chance
How can I get rid of last chance or change it’s preference. I have over 60% free space on my Genie 2 and last chance is deleting saved programs I wish to keep. I’ve tried keeping them but within a day of two they are deleted anyway. I prefer to manage my saved programs myself. If I could at least not have last chance kick in until I was down to 10% it would be workable. As it is now the last chance feature is ruining my DVR Genie recording experience.
DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Let's review the details about the last chance feature you're mentioning. Please meet us in a Direct Message to discuss it together. Just check you DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
We're happy to help.
Carlos, DIRECTV Community Specialist
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Carlos, I believe it would be worthwhile to keep this post ‘public’ so other fellow viewers know a possible solution for their issues. We can’t keep the solution hidden.
(edited)
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SJCL
2 Messages
10 months ago
I am also having this problem with Last Chance. In fact when I go through the programs listed in Last Chance and mark 95% of them to "keep," suddenly the rest of the list disappears. Later on, it may re-appear and even programs I have marked to Keep are again on the list. What is going on???
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shannon02
ACE - Expert
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20.6K Messages
10 months ago
Have you done a red button reset? If by chance you are recording the On Demand version of a program they have an expiration date and will be deleted at that time.
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SJCL
2 Messages
10 months ago
Shannon02, thanks but I rarely record On Demand. But I think I figured it out. I have a 6 TB hard disk so I never thought of 20% Free as being very close to a full disk. Apparently the system considers anything under 20% as being Disk Full and moves old recordings to Last Chance. I had left the default recording setting as “Keep until disk full “ since I thought that Full meant Full- not realizing what happened at 20% left.
so I had a lot of recordings marked Last Chance. As I went through them and deleted a few, my disk went back from 19% free to 20% free, and the system removed the Last Chance designation- so my list of Last Chance recordings disappeared! Only to reappear as soon as I went back to 19% full.
now I am going thru scheduled recordings and changing the setting to Keep Until I Delete. I think that will solve the problem.
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