3 Messages
HR54 replace HR44, Connects to Internet, no On Demand
My HR44 HDD failed; it was replaced with a HR54, works fine on TV, connected to either WIFI or Cat 6, On Demand won't work.
DirecTV sent a replacement, same thing.
WIFI light at top of screen next to time is lit.
System Test everything OK..
Connect to Internet works fine, says Ready for On Demand.
All On Demands are not available.
Online support told me to talk to my Internet provider.
Don't know what the difference is with HR44, or what to ask if it's open?
shannon02
ACE - Expert
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20.6K Messages
1 year ago
It takes 24 to 48 hours for On Demand to download, as well as the guide info.
(edited)
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vagem55
3 Messages
1 year ago
Thank you both. Wish support had mentioned this rather than two hours of chats, a second HR54, and now being told I needed a tech to upgrade all the receivers/clients.
Guess I'll wait. Thanks again.
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merlin88merlin
Mentor
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175 Messages
1 year ago
vagem55, can you share why the tech was needed - assume after he sets it up, so the rest of us know?
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vagem55
3 Messages
1 year ago
He wasn't needed. It took over four days, but the On Demand finally worked.
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