Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

R

1 Message

Thursday, November 23rd, 2023 3:48 AM

HOW TO CORRECT THE SLOW CHANGE OF CHANNELS

i HAVE A GENIE AND 3 MINI GENIES AND ALL ARE BECOMING SLOW IN QUICK TUNE AND IN CHANGE OF CHANNEL

ACE - Expert

 • 

20.6K Messages

1 year ago

You can try a search for        clearmybox                 that will dump the guide data and other things on the Genie, it will take a day or 2 to rebuild and any programs set to record will.

New Member

 • 

513 Messages

1 year ago

So are you implying that the guide data becomes corrupted, or more than is needed?

Are there any other side effects?

ACE - Expert

 • 

20.6K Messages

1 year ago

There are other things that are dumped when you run clearmybox it is the other things that may cause slow response times. There is always the possibility the hard drive will fail.


NEED HELP?