How do I schedule a repair apointment online

I have been on hold for 2 hours. I need to schedule someone to come fix my internet. How do I get that done? Iwas talking to someone for 2 hours and we were disconnected he was trying to set up an appointment. 

I was disconnected while talking to a service rep who was in the process of scheduling a service appointment. I had been on hold for over 2 hours. How do you schedule an appointment?

The service rep already knew I needed someone because my box is not connecting to the antenna outside. 

DTV has nothing to do with your internet, you need to contact your ISP.

You have to call to setup a tech visit. Until you get an email conformation there is no visit scheduled. 

We would be happy to help you get your appointment rescheduled online @Windybell3!

We have a helpful self-care tool you can use to reschedule or cancel your appointment online Follow the path for: Common Topics > Check My Repair Status 

You can also opt your mobile number in to receive text alerts to confirm/reschedule/cancel your appointment via text. Text the word "APPT" to the # 21880 on the mobile phone related the account with the appointment. This should opt you in and then will allow you the option to reschedule.

Lastly, you can also reschedule the appointment through the automated system at 800.288.2020, by letting the system know you would like to reschedule and providing the account information.

Please let us know if this helps resolve the issue!

Jessika, AT&T Community Specialist

message on screen said i needed a tech. code 771. 

@tom01151931 

Yep. Most likely your dish needs realignment. Call DirecTV at the number below.