Contributor
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6 Messages
How can I remove the lcc channels
I removed all the antenna components and pressed red reset I still get the local channels would like to them all removed since I don’t. Need the antenna any more did a reset still no help
Contributor
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6 Messages
I removed all the antenna components and pressed red reset I still get the local channels would like to them all removed since I don’t. Need the antenna any more did a reset still no help
DIRECTVhelp
Community Support
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254.3K Messages
5 years ago
Hello @Jetfan4,
We're happy to help.
Please give us more details about the antenna you're referring to so we can point you in the right direction.
We'll be awaiting your response.
Aminah, AT&T Community Specialist
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Jetfan4
Contributor
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6 Messages
5 years ago
I tried everything I reset the genie all lCC parts have been removed
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DIRECTVhelp
Community Support
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254.3K Messages
5 years ago
Hello @Jetfan4,
We understand that you're trying to remove the off air channels from your guide. Don't worry, we can help with that.
Unplug the LCC for your receiver then press the red reset button that should remove the off air channels. Please let us know if that works for you.
Charles, AT&T Community Specialist
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Jetfan4
Contributor
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6 Messages
5 years ago
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DIRECTVhelp
Community Support
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254.3K Messages
5 years ago
Hello @Jetfan4,
To fully assist with this situation further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
Charles, AT&T Community Specialist
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RandyForth
Contributor
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2 Messages
16 days ago
I am having the same issue. DTV sent me an LCC when they were in contract dispute with ABC, ESPN, etc. Now that the dispute has been resolved I'd like to remove all the LCC channels on my channel guide, but I've misplaced the LCC and it appears I need it to remove the channels? I asked DTV (via chat) to mail me a LCC so I can remove channels but they say the LCC is no longer available. DTV directed me to simply press the red reset button, but from everything I've read, that will not work. Any advice? Thanks!
(edited)
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shannon02
ACE - Expert
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20.5K Messages
16 days ago
You may need to setup a custom channel list and not included them. AFAIK you need the LCC connected to the DTV receiver to remove them. Maybe DTVhelp will send you a PM/DM to see if they can send another or they are out of them.
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