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2 Messages

Tuesday, March 11th, 2025 2:59 PM

Guide Not Updating / Title Not Available about 4 days out

My guide (satellite dish) is essentially showing "Title Not Available" for all channels 5 days from now.  I restarted the receiver yesterday, which seemed to resolve the issue. However, this morning, the same issue appears to be happening.  Because of this, my scheduled recordings are not showing, nor can I view the guide for upcoming shows I may want to record.  

ACE - Sage

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46.4K Messages

24 days ago

What DVR model number?

Community Support

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255K Messages

24 days ago

We're sorry you're still having issues with your receiver. We have a specialist available to help you with your post. Sending you a DM. Mohammad, DIRECTV Community Team

2 Messages

24 days ago

My model is: Genie Gen 2, Model HR44-500

ACE - Sage

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46.4K Messages

24 days ago

Try doing a Keyword SEARCH using "CLEARMYBOX".  This will reset the DVR's Guide database. It will not delete your recordings. 


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