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1 Message

Sunday, December 31st, 2023 9:37 PM

Gemini device turning off

Hello- when turning on the TV, our Gemini device will turn on and work for ~30 seconds, and then turn off. This will happen 3 or 4 times and then this issue stops. Has anyone experienced a similar issue? Using a Sony TV and HDMI 1 port

Community Support

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254.4K Messages

11 months ago

Hello there! We are sorry for the inconvenience you have when turning on your TV. We will send you a private note to take a closer look at your case.  Jhonny, DIRECTV Community Specialist

New Member

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513 Messages

11 months ago

Uhh, again, why is this marked accepted solution? It's not evident that the problem has been solved at all.


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