2 Messages
Gemini air unit keeps locking up
We're having to do a hard reboot by unplugging a couple times of day. Running on fast 500 MB/s AT&T Fiber internet with a Samsung Tizen TV. I'm suspecting the issues have to do with compatibility with the Samsung. Please help.
DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
We're sorry that you're having trouble with setting up your Gemini Air, @bettymc Please unplug your device for at least 30 seconds together with your internet modem, and then plug it back in. Visit Get help with your DIRECTV box or remote | DIRECTV Support for more troubleshooting steps. Let me know if this helps. Kiarha, DIRECTV Community Specialist
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gregeusa
New Member
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513 Messages
6 months ago
The reboot/reset button on the side does nothing?
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shannon02
ACE - Expert
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20.6K Messages
6 months ago
AFAIK the Gemini Air is for streaming only, this is the DTV sat forum try the DTV via internet AKA DTV streaming forum.
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shannon02
ACE - Expert
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20.6K Messages
6 months ago
Just trying to get you the best answers for your problem.
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