15 Messages
Gemeni screen goes black for about a minute then comes back
On my main TV I have a Gemini receiver. When watching TV it will occasionally just go black like it is off then about a minute later it goes back on without touching anything.
15 Messages
On my main TV I have a Gemini receiver. When watching TV it will occasionally just go black like it is off then about a minute later it goes back on without touching anything.
litzdog911
ACE - Sage
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46.1K Messages
11 months ago
Is this a new installation?
When did the problem start?
Is the Gemini connected directly to the TV or via a Surround AV Receiver or Soundbar?
Have you tried a different TV HDMI INPUT? Or different HDMI cable?
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poipu1
15 Messages
11 months ago
Installed in October but the problem has been there all the time
Connected directly to the TV
Same HDMI Cable and port I have used for 5 years. Had Xfinity before I switched and never had the problem with Xfinity.
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litzdog911
ACE - Sage
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46.1K Messages
11 months ago
TV brand/model? How old?
Go ahead and try a different HDMI port and cable, then report back.
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poipu1
15 Messages
11 months ago
Samsung QN75QN9oAAF 3 years old. Problem doesn't happen all that often, maybe 3 or 4 times a day. It is defiantly a DIRECTV equipment problem.
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shannon02
ACE - Expert
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20.6K Messages
11 months ago
No, it is a handshaking problem with HDCP.
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litzdog911
ACE - Sage
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46.1K Messages
11 months ago
Lots of folks use that Samsung TV without this issue. Try a different HDMI cable and TV INPUT.
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poipu1
15 Messages
11 months ago
Is there a way to fix it?
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litzdog911
ACE - Sage
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46.1K Messages
11 months ago
Try my suggestions. Keep us posted.
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poipu1
15 Messages
11 months ago
Thanks I have switched out the cable and the port. Will let you know in a few days if it happens again. Appreciate the help!
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poipu1
15 Messages
11 months ago
Just want to thank @litzdog911 and @shannon02 for their help. The problem has not returned since I switched cables and ports!
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litzdog911
ACE - Sage
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46.1K Messages
11 months ago
Glad to help!
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