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15 Messages

Saturday, December 9th, 2023 8:11 PM

Gemeni screen goes black for about a minute then comes back

On my main TV I have a Gemini receiver. When watching TV it will occasionally just go black like it is off then about a minute later it goes back on without touching anything.

ACE - Sage

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46.1K Messages

11 months ago

Is this a new installation?

When did the problem start?

Is the Gemini connected directly to the TV or via a Surround AV Receiver or Soundbar?

Have you tried a different TV HDMI INPUT?  Or different HDMI cable?

15 Messages

11 months ago

Installed in October but the problem has been there all the time
Connected directly to the TV
Same HDMI Cable and port I have used for 5 years. Had Xfinity before I switched and never had the problem with Xfinity.

ACE - Sage

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46.1K Messages

11 months ago

TV brand/model? How old?

Go ahead and try a different HDMI port and cable, then report back. 

15 Messages

11 months ago

Samsung QN75QN9oAAF 3 years old. Problem doesn't happen all that often, maybe 3 or 4 times a day. It is defiantly a DIRECTV equipment problem. 

ACE - Expert

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20.6K Messages

11 months ago

No, it is a handshaking problem with HDCP.

ACE - Sage

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46.1K Messages

11 months ago

Lots of folks use that Samsung TV without this issue. Try a different HDMI cable and TV INPUT. 

15 Messages

11 months ago

Is there a way to fix it?

ACE - Sage

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46.1K Messages

11 months ago

  Try my suggestions. Keep us posted. 

15 Messages

11 months ago

Thanks I have switched out the cable and the port. Will let you know in a few days if it happens again. Appreciate the help!

15 Messages

11 months ago

Just want to thank @litzdog911 and @shannon02 for their help. The problem has not returned since I switched cables and ports!

ACE - Sage

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46.1K Messages

11 months ago

Glad to help!


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