2 Messages
Gemeni audio output toggles between tv speakers and soundbar
Just replaced genie product with two Gemeni boxes connected to Sony tvs via hdmi. When powering up the gemeni boxes, they toggle between tv speakers and audio system and half the time land on the tv speakers which is incorrect. And then when I try and go into the tv audio settings and set it back to audio system, nothing happens and it stays on TV speakers.
the only fix is to power off and hope they choose the correct setting per the tv setting set to audio system(soundbars). Most of the time they do but not always and I don’t want to power my TVs on and off twice every time.
Why am I having this issue and wasn’t with genie boxes connected the same exact way? About to go back to genies and streaming apps with something else.
shannon02
ACE - Expert
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20.8K Messages
1 month ago
Those are mini clients not Genies, no idea why your TVs is not connecting to the right speakers.
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Shanepe
2 Messages
1 month ago
Thanks Shannon. Have you heard others with this issue with gemeni wired? I moved a mini client from another room and everything works perfectly. Every time I power everything on, the correct audio output, being external audio system versus tv speakers works as it should.
it’s only an issue with my gemeni boxes. There’s some sort of glitch causing the conflict that the gemeni struggles with and doesn’t always use the same audio output. It’s a bummer, gemeni is a great idea but this error makes it maddening and unusable.
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