1 Message
Error Code 775
Approx 3 weeks ago on a Friday, DIRECTV showed error code 775. Called customer service, walked through all trouble-shooting; transferred to a technician, repeated the same trouble-shooting, and then scheduled an appointment for a repair. 2 hours later DIRECTV came back on, with no problems. Called after the weekend and cancelled the repair.
Now I have the same problem all over again. DIRECTV customer service went through all trouble-shooting, and again have an appointment for a repair-one week from today.
Error codes bounced around 775-771 numerous times. The weather here today: no wind, no rain, partly cloudy, same as the last time. By the way, we still get the Programming Screen.
Streaming (Edited per community guidelines)-out in the rural.
DIRECTVhelp
Community Support
•
254.4K Messages
8 months ago
Hi, @skaybird. Our apologies for the ongoing error. We hope that this will get fixed as soon as possible. Please send us a DM, if the problem still persists after your appointment. Elton, DIRECTV Community Specialist
0
0
shannon02
ACE - Expert
•
20.6K Messages
8 months ago
775 is no power to the SWM LNB on the dish arm, 771 is a dish alignment problem and sometimes they do go back and forth if there is a coax problem.
0
0