1 Message
Equipment upgrade
I received a call telling me I had to upgrade my equipment due to a satellite change. My equipment is a year old— was told I will loose tv is I didn’t do it and of course it was expensive. Scam or for real?
1 Message
I received a call telling me I had to upgrade my equipment due to a satellite change. My equipment is a year old— was told I will loose tv is I didn’t do it and of course it was expensive. Scam or for real?
shannon02
ACE - Expert
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20.6K Messages
1 year ago
Scam!! DTV can't change the sats in orbit. DTV is however shutting down their SD MPEG2 channels that will require them to replace the dish and SD MPEG2 receivers for free for any customers still using them but you should have HD MPEG4 dish and receivers.
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Karcamp
1 Message
1 year ago
Just had a call from a scammer who tried to get me to upgrade my equipment for $450 and in return I would get $80 off my bill for the next 24 billing cycles. Sounded too good to be true. They left their name and phone number to return the call when I made my decision. I called DIRECTV and they assured me this was a scam and they never call you to upgrade their equipment! Don’t be fooled — if it seems too good to be true check it out!
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
You get a free upgrade every 2 years so there is no need to pay for one.
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
Online retailers want $299.99-$400 for an HS17 and $99 for a C61 mini for the leased receivers.
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Fleur
2 Messages
5 months ago
I wasn't thinking today and I fell for the scam. So, what is going to happen? He wanted the number of my receiver and as well as the receiver ID. He was not American. He said I would be charged 200$ but would get 50$ off the bills for 2 years. I should have started thinking then. He said I would get the new box in the mail but I didn't give him my address or anything. However, he got the receiver id so he probably got all the info. The Caller ID did say ATT Directv 970-313-0600 What do I do now?
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shannon02
ACE - Expert
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20.6K Messages
5 months ago
Call DTV and cancel the replacement if ordered, then change or place a password on the account. Caller id is easily spoofed. Be ready for more scams as they will sell your info.
(edited)
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Fleur
2 Messages
5 months ago
I looked up the number and it has been reported as a scam number. I'll called Directv tomorrow. I tried to do a chat tonight but they were closed. thank you for your help!
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