Equipment upgrade

If their current equipment is performing OK, I wouldn't change anything. Sure, you could "upgrade" to wireless Mini Clients, but if the coax is already there, that's a better way to go. The HR44 and those other boxes are still reasonably current. 

Thanks for the quick response litz!.. They have one room being remodeled that will NOT have a coax drop.  Would all clients be required to go to Mini Clients if one does?

Thanks,

Bill

No. They can simply add a wireless Mini Genie to their account for the room with no coax. But note that they already have more Mini's than the HR44 can support simultaneously. The HR44/HR54 Genie DVRs can support 3 Mini's simultaneously. If they really want to use that many TVs simultaneously, they would need to upgrade to a Genie Server (HS17), and then they would have to dump their H23 HD Receiver. 

Whoohoo... Feel like I'm getting educated quick on this stuff with your responses.  

Ok.. From appearances I imagine the two C41-500's and the two C51-500's are minis.

The room being remodeled that will no longer have a coax drop happens to be the one with the older H23-600.

So far there hasn't been a need to watch More than 3 Tv's at a time.

Thanks,

Bill

So, just to be sure I'm clear...

They can return the H23-600 for a wireless mini Genie.  Is there a specific model number? 

I assume this new wireless mini Genie will receive the signal, wirelessly, from their HR44-200.  Is that correct? 

Any other equipment required? Any distance limitations between the wireless mini Genie and the HR44-200 to be concerned about?

Thanks!

Bill

DTV will most likely not take back the H23, the C41W or C61W are the only wireless minis made and you will have to buy a WVB and it will have to be tech installed for $99.00 all minis are also $99.00 unless you have a free upgrade.  There is an 80' free air range on the wireless.

Thanks for the quick and informative responses!

Have a good night.

I have been a long time customer and I will be getting  an upgrade tomorrow. Will I loose all my set recordings  or is there a way the tech can save them so I don't  have to go back and put them  all back in? 

@fstladyjefferson 

Recordings are encrypted to their DVR. So if you have a DVR being replaced, the recordings on that box would be lost. I would suggest verifying that upgrade with the community before you're installed.

What are the models of each box you have now?

What "upgrade" are you getting?

Are you changing how many TVs you have total?

Why are you upgrading?

Want to be sure you get what is optimal for you, plus anything that may be arranged to keep as much of your existing recordings as possible.

Hello @fstladyjefferson, we want to help with the recordings.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Julian, DIRECTV Community Specialist

Are there discounts for senior citizens or long term clients?

Nope, DTV has never had group discounts.

@DianeEAZ14 

DirecTV does not categorize customers for discounts (senior citizen, low income, etc.). Any discounts are based on your individual account. Though they are not often these days. Too much in discounts were given out, so they had to pull back. They are a business to make a profit after all.

Review your programming and optional services and see what you may be able to reduce to save costs. When you call DirecTV to make changes, definitely ask if any discounts are available. Just be prepared for the answer of no.

This thread was about an upgrade of equipment, not discounts. If you cannot find a recent thread that is relevant, best to start your own for your questions.