2 Messages
Equipment return
I returned my equipment using the label supplied to me by DirectTV over a month ago. I was recently charged for the equipment and am requesting the charges be reversed. I left a review on trustpilot and was told to reach out here for my issue to be resolved.
shannon02
ACE - Expert
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20.6K Messages
7 months ago
AFAIK DTV sends a return kit not a label if you are 10 miles from a participating UPS/FedEx store to take to the post office. Unless DTVhelp sends you DM/PM this is a customer to customer forum with little contact with DTV.
(edited)
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Tony8127
2 Messages
7 months ago
The return label came with the equipment and it was USPS.
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gregeusa
New Member
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513 Messages
7 months ago
when I returned my old stuff, I was directed to print out a QR code, and dropped off at UPS.
Seems you can get a different story from many places.
I got a receipt for each box I sent... I trust no one. ;-)
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gregeusa
New Member
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513 Messages
7 months ago
You are right, it's not a story, it's a mess of inconsistency.
Thanks for pointing it out.
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shannon02
ACE - Expert
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20.6K Messages
7 months ago
Usually printing out a return label goes to a recycling center, not to DTV.
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