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Friday, December 8th, 2023 8:21 PM

Equipment return

Hello. My apartment transitioned to streaming and I need to return the receiver box and modem. How do I go about returning?

ACE - New Member

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5.2K Messages

11 months ago

Your MDU dealer that supplied DIRECTV satellite to your building should be responsible for collecting your equipment AFAIK. If not, consult with your apartment property manager. Did you have an individual DIRECTV account from your MDU dealer? In other words, did you have your own DIRECTV account set up through the DIRECTV MDU dealer for the apartment building? If so, you may be able to call your MDU dealer with your account information (DIRECTV account number, your name, apartment address, etc) to assist you further.


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