Contributor
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2 Messages
DVR won't stay paused
Suddenly my DVR will not stay paused on recorded program playbacks. I pause a recorded program to go to the bathroom and before I get back the program is playing again. THe pause will only hold for about 30 seconds. Never had this problem before. It just started recently, about the same time we started having commercial pages during pause. I have pushed the red button (inside the door, by the card slot).
Model: HR44 - 500
shannon02
ACE - Expert
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20.6K Messages
3 years ago
Right, it appears to be a new bug with their adding the ads to the pause
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onequeenvic
Contributor
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2 Messages
3 years ago
I reset it again with the little red button by the card slot and this time it worked. It's been paused for over 20 minutes.
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jerryb6446
New Member
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1 Message
3 years ago
I had this problem, read where it can be the "buffer", gets full then you must do the reset, The reset fixed mine
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shannon02
ACE - Expert
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20.6K Messages
3 years ago
The buffer automatically starts playing from the paused point after 90 minutes when it gets full.
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Jmc113073
1 Message
3 years ago
I'm having the same problem... Will try the reset... But sounds to me like the tech department needs to do an update to fix this bug!!!
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hey @Jmc113073, we're here to help to help you with your DIRECTV receiver.
We recommend you to restart your DIRECTV receiver by following these steps:
Here you can check other methods to restart your DIRECTV receiver.
On the other, you can also try to refresh your service and equipment by following these steps:
Feel free to contact us back if you still need assistance, we're here to help.
Alison, DIRECTV Community Specialist.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Alison, DIRECTV Community Specialist
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W_Clayton
1 Message
2 months ago
I am having the same issue now. Any recorded program that is paused for 30 sec start back up. Doesn’t seem to be any fix or update on this. Is Direct Tv ever going to fix this bug?
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