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tra13cer's profile

Tutor

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5 Messages

Wednesday, July 12th, 2023 8:24 PM

DVR won't delete a recorded program from list.

On 7/4/23 we recorded 2 programs "World's Funniest Animals". One was at 8:00 PM and one at 8:30 PM. We watched those programs and then deleted them from the list. Every single day since then, those same two programs show up on the recorded list. We delete them again and they keep coming back. Each time it says they were recorded on 7/4/23 at 8pm and 8:30pm. When we select the recording it says that 0 minutes were recorded because someone has already deleted the program. But it still shows up again the next day. How do I get rid of this annoying problem?

Community Support

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254.6K Messages

1 year ago

We know it can be bothersome when a feature doesn't work as expected. We understand the recordings were recently deleted, and your playlist has not been updated. To restart your receiver and update your DVR recordings, follow the link https://www.directv.com/support/article/KM1045485 If you need anything else, do not hesitate to contact us back. Thank you for being part of our DIRECTV family. Saula, DIRECTV Community Specialist

1 Message

30 days ago

Recently DVR won't allow me to record a series that has been recording AND it won't allow me to delete recorded programs I've seen.


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