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M

1 Message

Sunday, September 22nd, 2024 3:07 PM

DVR Erased

All my recordings and set up future recordings are gone. I have unlimited recordings. Most recent and not 9 months old. What is the solution please?

Community Support

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254.4K Messages

2 months ago

Hi @markberlyn, we're sorry all your recordings are inaccessible. Deleted or missed recordings cannot be recovered. You may check your receiver history and settings to determine why and how the title was missed or deleted, and help prevent it from happening in the future.

1. Highlight the recording in the DVR History.
2. The description to the right will display DELETED or CANCELLED.
3. The top of the screen will provide a description of why or how the recording is now missing. Shirley, DIRECTV Community Specialist

ACE - Professor

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2K Messages

2 months ago

Did you Rest the Receiver (THAT) will Cause a Loss of everything -rather than just restarting it?


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