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projectpro's profile

Tutor

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17 Messages

Saturday, July 13th, 2024 8:05 PM

Does Slotted Reflector Work on Old-Style Tilt/Pan head?

I have DirecTV at home and in my RV.  Both use Slimline reflectors.  The RV has a Travel'r on the roof, and I carry a tripod for use when there is a problem with line-of-sight from the rooftop. (I use the AT&T/DirecTV technician's meter for tripod use.)  I accidentally damaged the reflector, and bought a new one on line.  When it arrived I was surprised to find that it has two mounting screws and two clips instead of four screws. I know the Travel'r uses that style reflector, but neither my home nor tripod uses that style. The new Slimline came with a slotted mount ring (with the skew scale on it) and LNB arm, but looking at my home installation I don't see how it would work with my current aiming head.

It seems unlikely that they made a dish exclusively for Travel'l, but I'm starting to think it's possible.  My question is whether I can use this reflector for my tripod, and if so, what do I need to get to make it work.

Community Support

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254.4K Messages

4 months ago

Hi, @projectpro. We're sad to know your reflector was damaged and received two mounting screws instead of four. We'll forward this to our team to provide accurate solution to your concerns. - Carissa, DIRECTV Community Specialist

ACE - Expert

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20.6K Messages

4 months ago

I'm inclined to think Winegard modifies a standard slimline dish to work on their system.

I also think maybe see if you can return it for the correct one as one would think any dish made for DTV would be able to mount on the 2" OD pole.

(edited)

Tutor

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17 Messages

4 months ago

Thanks for the thoughts, Shannon. I should have mentioned that these came in a DirecTV carton marked REFLECTOR KAKU SLREF4R3-02.  My first thought was that DirecTV had implemented the change to cut installation costs, but I've yet to find the fine tuning head (not tilt/pan - that's my old broadcast TV engineer vocabulary sneaking in) that works with that reflector mount. The traditional mount (for the four-bolt reflector) attaches to the fine tuning head with three bolts, while the 2-bolt/2clip mount looks like it attaches with a single bolt in the center.  

Even if these are Travel'r specific I think I'll keep them (it is a package of four) as replacements for my rooftop system.  My son-in-law has already tweaked one roof-top reflector trying to free me from some tree branches I got the Travel'r entangled in, and it would probably cost nearly as much to return my purchase as I would get refunded. But if there is a fine tuning head that works with the two-bolt reflector and fits on a 2" pole, I'll go with that solution.

Community Support

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254.4K Messages

4 months ago

Hi, @projectpro. We appreciate your patience, and we're still working with our team in providing you the right solution. DIRECTV appreciates you. Christian, DIRECTV Community Specialist

Tutor

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17 Messages

4 months ago

OOH, I HATE when this happens.  Upon further review, it looks like the new bracket will fit on the existing fine-tuning head.  I was looking for three bolt holes, but I think there are three slots for skew adjustment instead. (The fine-tune head has bolt holes, but the mounting ring has to be able to turn so skew can be adjusted.)  It would have probably been obvious had I had the old equipment here where the new stuff is.  Think I'll go to my storage lot (about a 40 minute drive) tomorrow and bring the tripod gear and installation meter home for further analysis/assembly and testing.   

I'll post an update after I try to get everything together.

Sorry to jump the gun on this "problem."

Community Support

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254.4K Messages

4 months ago

We appreciate you looking further into this. This has been forwarded to our engineering, so that we can provide you accurate information. DIRECTV appreciates your efforts. Christian, DIRECTV Community Specialist

ACE - Expert

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20.6K Messages

4 months ago

The built in signal meters are fine from aiming the dish if you can see them.

Tutor

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17 Messages

4 months ago

I can't see the numbers on the TV. The TV is mounted high between the front seats of my RV.  Besides, I spent a lot of money for that DirecTV Advanced Installation Meter so I may as well use it!  It is actually pretty neat. It has power inserter capability built in, so it's pretty easy to aim.  With my old meter I would align the dish with a non-SWM LNB, then swap the LNB out to a SWM unit after I got everything locked down.  Worked fine, but kinda clunky. The only thing I have to remember with the new meter is that lower (negative) numbers are better than larger ones.  In other words, -25dB is a stronger signal than a -45dB signal.

By the way, I couldn't wait so this afternoon I drove to my storage spot and brought back my meter, tripod, aiming head and old reflector.  Sure enough, everything made sense once I had it in front of me. Again, I apologize for the false alarm.

Community Support

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254.4K Messages

4 months ago

Hi there. We appreciate you for bringing this to our attention. If you still need help, DIRECTV is just a message away. Alameen, DIRECTV Community Specialist

ACE - Expert

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20.6K Messages

4 months ago

Glad it worked out.

ACE - Expert

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20.6K Messages

4 months ago

If you ever need it here is a tip, you can use a power inserter and a SWM splitter to power the SWM LNB while using the other open port to connect a meter not sure if it will work using the "to IRD" port on the power inserter.

(edited)

Tutor

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17 Messages

4 months ago

Yes, Shannon, that worked with my old meter - in fact, it came with the splitter.  I just found it to be quicker and easier to aim with the non-SWM and watch with the SWM.*  I love those new-fangled arms with the clamp for the LNB. If they were still using the securing bolt to hold the LNB to the arm, the splitter would have been the solution. Now, of course, that's moot, since the meter has the PI built in. 

* Using a tripod while camping can be an adventure.  Sometimes the compass says you should be able to get a signal and you can't; other times it says you are blocked but the signal comes in fine.  I suspect that there are underground cables that interfere with the compass, but I'm not sure why that happens. I should also add that the AIM also provides the azimuth, elevation and tilt based on the zip code you enter. It's just a lookup function and has no effect on the meter, but still handy. 

Community Support

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254.4K Messages

4 months ago

We appreciate your prompt response, @shannon02.

We're glad that your new reflector works just fine, @projectpro. DIRECTV value your patience. Kenneth, DIRECTV Community Specialist


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