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OscarIIPSO's profile

Contributor

Sunday, July 28th, 2019 9:11 PM

Directv remote won't pair with my samsung TV

RC73 genie remote.  TV model is UN55KS8500F.   Any help or advice is appreciated.

Community Support

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254.4K Messages

5 years ago

Hi There @OscarllPSO,

 

We can help you with this.

 

Please follow these instructions:

Use the following steps to program the remote.

  1. Test the batteries by pressing and holding the number 1 key.
    1. If the green light is on, continue with programming steps.
      1. If the green light is flashing slowly replace batteries- this indicates low battery power.
    2. If the green light is off- Remove the batteries and reinsert them:
      1. Make sure the batteries are inserted correctly
      2. Test the batteries again.
      3. If the green light is still off, Replace Remote Control
  2. The Genie Remote must be in RF mode to program to the TV. If remote is not in RF mode, reselect. Enable RF in the Tool for instructions.
    1. Press Menu.
    2. Select "Settings."
    3. Scroll down and select "Remote Control."
    4. Select "Pair/Program Remote."
    5. Select "Program TV."
      1. Enter your television brand and model.
      2. If the screen shows "Code Transmission Failed," have customer select Try Again.
    6. An OSD displays prompting the customer to confirm the code works by pressing the VOL+ button.
      1. If code does not work, customer should select Try Next Code.

Try these steps and let us know if the remote pairs back up.

 

Matthew, AT&T Community Specialist

New Member

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1 Message

@ATTHelp my remote randomly stopped pairing with my tv, nothing has changed except the remote will no longer control our Samsung TV functions. When I try the RF set up, the light on the remote flashes green for 10 seconds and then flashes red and does not pair. I’ve tried multiple times with new batteries. I’ve also reset the remote to factory settings. I can never get to the step where it pairs with the TV or asks for tv make/model. Do I need a new remote? Do I need a new box? Is there any way to reconnect my remote to the tv?

New Member

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10 Messages

4 years ago

My DirecTV remote (RC65) won't pair with my Samsung TU8000 tv.  Tried all the codes provided on screen but none worked.  HELP!!!

Community Support

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254.4K Messages

4 years ago

Let's get your remote programmed @timdybala!

Here is the remote control guide http://sm.att.com/40af033d check it out and let's see if that works.

Don't hesitate to reach back out to us you need us.

Kanesha, AT&T Community Specialist

ACE - Expert

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20.6K Messages

4 years ago

What is the DTV receiver model number?

New Member

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10 Messages

4 years ago

H24-200

Observer

4 years ago

Hi timdybala, did you ever find a code that worked? I have similar issue.

New Member

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10 Messages

4 years ago

yes, but i had to get an RC66RX remote.  

Observer

4 years ago

Yes, I have a new RC66RX remote but still can't find a code that works. Do you know which code worked for you? Thx.

Contributor

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4 Messages

3 years ago

I have a Samsung UN40 EH and just got a Genie with a RC68RX. None of the codes work. I know the TV is older and they no longer ask for the model number of your tv when you go thru the pairing process, so what's the solution? 13382 didnt work.

Community Support

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254.4K Messages

3 years ago

Hi @HoustonBeerMan, thanks for bringing this to our attention.

We would like to cover all options to help you out. To begin, please try resetting your box, and then try to pair your remote with the receiver again.

Please let us know how it goes.

Sophia, DIRECTV Community Specialist

Contributor

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4 Messages

3 years ago

Didn't work.  I give up.

Community Support

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254.4K Messages

3 years ago

@HoustonBeerMan, Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Rafael, DIRECTV Community Specialist

Contributor

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4 Messages

3 years ago

I don't anything about direct messaging 

New Member

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2 Messages

2 years ago

I am so frustrated…

I have an RC73 remote control and I cannot program it with my Samsung TV (model # UN43NU6900)

I have followed all the steps, I’ve talked to a Direct TV customer service representative twice. The first one told me I needed a new remote control, so they mailed me a new one…same as the old one… and still doesn’t work. Yesterday, 5/29/22 I called again and spoke to a representative on the phone and he walked me through the steps, (again), and at the end  he told me: “Sorry but our remotes don’t control all tv brands or models”. So I give up… I may switch to Comcast. 

This is really ridiculous…

Not a happy customer.

(edited)

New Member

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2 Messages

2 years ago

Juniper,

Yes, of course “no TV provider can guarantee their remotes work with every TV set out there“

I only mentioned switching to Comcast, because I have the same Samsung TV model I my second home, but with Comcast and I don’t have a problem with their remote control.

I have gone through the Samsung list “one by one”…and nothing happens.

but I appreciate you providing the12051 code and I will certainly give it a try.

tua k you.

Roberto 


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