Directv hdmi issue with Samsung TV

The HR54 is a Genie not a mini.  Most likely the TV needs a software update and most TV makers only update their software for a couple of years unless there is a major change in the HDCP software.  DTV updates the HDCP whenever it is changed in the next DTV software update.

Is there any way to get this issue resolved?

I was having an issue where all of a sudden I got a message saying that “your tv does not support the enabled content” said I needed to change out HDMI to component cables. After changing HDMI cord and ports and rebooting I called customer support. Guy tells me it’s a software update they did and my genie won’t work on that tv anymore. TV is LG and only 2 years old and worked fine for 2 years. He said he would send me component cables for free. I looked and my genie doesn’t even have component cable hook ups. I was frustrated so I started looking at other streaming options. Come to find out there is a directv stream app. I downloaded the app on my Roku, paired it with my remain receiver and now I get all of my programming plus access to my DVR recordings. I’ve been paying $5 a month for that genie box and could have had the app this whole time. I was mad that the tech support guy didn’t tell me this. I told him my Roku worked fine when he was troubleshooting it with me. Anyway, I hope this helps someone else who may have this issue. 

Not all DTV sat channels are streamed to the DTV app and most likely the TVs software needs updating if they are still providing them.

I think it is the $7 additional TV fee.   The app is also fairly new and before that there where 2 separate apps one for DTV sat that only worked on smart phones/tablets and the DTV streaming AKA DTV over internet app that where combined to make the new app.

• I get the same message and have since I purchased TV four+ years ago and have had Directv the entire time. That message would come on occasionally when I turned on the TV and occasionally in the middle of a program.  I would turn TV off and on and it would be fine.  Since I’ve hooked up a Roku system, I get the message now EVERY time I turn on the TV and takes several off/on attempts until the program comes on. TV repair person couldn’t figure it out. Very Annoying. Any way to fix this other than purchase new TV?  

This is an HDMI handshaking problem with HDCP. HDCP is software to prevent copying of programs that the content providers have added, the problem is when it is updated all the components that use it have to be updated also, DTV does this by adding it to the sat stream so all DTV receivers get it.  TV makers send it to their TVs that are connected to the internet but usually after a few years they stop it.