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Wednesday, August 14th, 2024 11:48 PM

Direct Tv satellite with one receiver and use App on other tvs

I called today to cancel my Directv service and go to YouTube tv to save a ton of money each month.  The representative told me I could keep one receiver and use the Directv app on my other smart TVs instead of paying for each receiver.  He deactivated all but one receiver and now I can’t get service on any tv except the one with the receiver. I have 5 smart TVs of various brands and none have the direct tv app - some have the Directv streaming app but we can’t login to that and it appears that is a different service.   One tv does have the app, I can login but the remote won’t do anything once the app is open. 

Community Support

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254.4K Messages

3 months ago

Hi @Alisap, we're sorry you're having issues watching on your other TVs. We have a technical team on stand-by ready to help. Send us the phone number associated with your account and/or the best number to reach you at in a DM.


Christian, DIRECTV Community Specialist

ACE - Expert

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20.6K Messages

3 months ago

Not all sat channels can be streamed to the DTV app.

Contributor

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177 Messages

3 months ago

It should be noted you will be unable to view recordings using the app.


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