Tutor
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13 Messages
Delete recorded show causes dvr to freeze for a minute.
I'm using the rc73 remote and Genie hr54 combination, and upon deletion of a recorded show, the system freezes for a minute with no button response on the rc73
Tutor
•
13 Messages
I'm using the rc73 remote and Genie hr54 combination, and upon deletion of a recorded show, the system freezes for a minute with no button response on the rc73
Accepted Solution
twmcmi
Tutor
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13 Messages
2 months ago
This is Friday and the HR54 has booked programing to record until almost midnight. On Saturday the HR54 will be free for long periods of time and I will do a red button then. I will report back on the red button fix or not after a day of renewed use.
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shannon02
ACE - Expert
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21.1K Messages
2 months ago
Have you done a red button reset?
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twmcmi
Tutor
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13 Messages
2 months ago
Thanks for the instant response.
I have not pushed the "red button". I'm afraid to do so. Will the red button delete recorded shows and/or scheduled programming to record. But ...
I have gone to settings on the HR54 and done a reset. This will fix the issues for a while and not delete anything.
Also, strangely I found using the RC73 to turn off the HDTV and HR54 will solve the issues for awhile.
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shannon02
ACE - Expert
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21.1K Messages
2 months ago
The red button removes power to the CPU and doesn't delete anything, the software reset is suppose to do the same thing. You can try unplugging the HR54 for a minute or 2.
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