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1 Message

Saturday, September 28th, 2024 3:05 AM

connection problems

In the middle of a program the screen will go dark. I have to turn the tv off and then on to return to program.  This happens at least once a day.  Now, the programs won't restart at all.  I ran a scan that showed my wifi signal is strong. What's up?

ACE - Sage

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46.1K Messages

2 months ago

DVR/Receiver model number?

When did the problem start?

Community Support

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254.4K Messages

2 months ago

Hi, @imopsahl1949. We're sorry your TV goes dark in the middle of the program. Visit Get help with a blue, black, or gray TV screen | DIRECTV Support for quick troubleshooting steps. Let us know how it goes. Lynie, DIRECTV Community Specialist


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