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7 Messages

Monday, January 1st, 2024 7:17 PM

BLUE LIGHT HELP

My genie box just stopped working yesterdayI unplugged both the Genie and the Gemini and rebooted both but the Genie has the Green light and a dimmer blue light, and I can get to the menu to check any settings.

New Member

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513 Messages

11 months ago

so, you mean you CANNOT get to the menu (you wrote you can)?

So, when you reboot the Gemini, what are the screens you see (in order) as it is booting?

Greg

7 Messages

11 months ago

I wasn’t expecting an answer so quick…thank you. I left my home but after I rebooted both I don’t get a pic at all right now. My universal remote stopped working the direct box so I have to use the Genie remote and nothing responds. I will be home in a bit and get back here to see if I can get help and walk through steps. Thx again.


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