About SD going away.....

Do you have a slimline dish?  AFAIK the round dish will still be getting MPEG4 channels from the 101 sat that the H/HR can still use but unknown if SD or HD. Don't know why they are telling you that the H/HR will stop working.

Right. The agent was trying to inform you that your SD local channels are being shut down, and that your two D12 Receivers will no longer be able to view those local channels. The D12s will still receive the regular national channels going forward in SD (channel 100 onward), but access to your local channels on those D12s will end.

Yup my thought exactly. AS I have said before Directv/ATT  customer service is not trustworthy. Why I like to get info in writing but even then, the written word is not always honored by the company.

How to know when SD swap offering has expired?  Is this true????

• When I receive the 3rd letter from the DIRECTV.(My letters are not numbered.)

• (supervisor) do not worry about it you will get the final reminder on your TV screen, that time you can upgrade your receivers.

@smwall 

I wouldn’t stress too much about the number of the letter. When you notice that your locals on those D12s are no longer appearing, you can at that point request the free swap from the D12s to the Genie receiver and Genie mini as Juniper states. An HS17 receiver is not preferable as that would take away your ability to keep your other HDDVR receivers as the HS17 forbids the activation of HDDVR receivers, it only allows Genie clients to be active.

Therefore, when you call for the free MPEG-2 SD to HD swap, request to receive an HR44 or HR54 receiver for one of your D12s, and a Genie client for the other. 

Depends -If you're Getting a HS17 -GENIE -Then You can only have Clients (MINIS) no other receivers. If you get a HR-44 or Hr54 (4k) The you can keep your HD boxes.

Call 1-800-531-5000 and request a Hr-44 (if you don't want or need 4k) or a HR54 -that way you can keep all your HD Boxes and replace the sd boxes with HD receivers.

You can still view SD Channels on any of the GENIES as well as the all the HD receivers.

Has anyone ever received a "final reminder on your TV screen"?,

Finally spoke with agent and ordered swap for SD boxes. Pleasantly surprised to be offered 3 choices. Ordered the Genie & Mini Genie Client. Keeping my H25 and H24.Hope the install goes well and all HDs and Genies work well together. 

 If I am reading my order correctly,

NO NEW SERVICE AGREEMENT 

NO COST TO SWAP EQUIPMENT

NO INCREASE TO MONTHLY CHARGES

My Promotions/Discounts show on order.

Your DIRECTV Services & Charges Detail           

One-time DIRECTV charges : Promotions/Discounts:   :  

                              $0 Mini with Genie No Agreement - SD to HD

                              $0 Genie No Agreement - SD to HD

                 Ongoing DIRECTV monthly charges Promotions/Discounts:           

                                $3 Off MRV Until Customer Next Upgrades (Duration: Ongoing)    

                                $10 Off AR-DVR Until Customer Next Upgrades (Duration: Ongoing)         

Correct. You will be charged the Advanced Receiver Fee for the Genie and Genie Mini, though. This includes HD, DVR, and Whole-Home DVR if you aren’t currently paying for them. 

I am already paying those. 

OK, great, then you shouldn't see any additional fees.

Got it. They did offer me the Genie - 2 which I turned down.  My 2 HDs are currently in most watched rooms. Thinking of putting the Genie in a easily accessible room andthe  mini upstairs. Are the HD best for viewing or the Genie? Is it easy to switch the Genie from one location to another after installed.....I know the HD boxes are .

Thanks.

You are viewing the Genie on the minis as it is the Genie that stores the recording and has the tuners and if it is an HR54 it will most likely be powering the SWM LNB on the dish arm making it hard to move.

My latest email about the SD swap gave a deadline:

If you do not replace this equipment before 4/9/2024, you will no longer be able to view some of your favorite local programming, including (but not limited to): ABC, CBS, FOX, NBC, and PBS.

So is that all that will happen is a loss of local channels????

Do the HD receivers (H25 and HR24}  have a warranty? Where is this shown on the account? 

Have one of SD 12 connected to a TV without HDMI..using white/red/yellow plugs. Plan to put min genie.....is that possible?

How do I know for sure that I do not have a contract?

1. Yes, a loss of locals is the only reason to swap SD equipment at the moment. All national channels (100 onward) will remain completely functional in SD for more years on 101. 

2. If you originally got the H25 and HR24 from DIRECTV directly, they are leased to you and therefore are able to be replaced for the cost of shipping ($19.95) should you ever have any issues. If you have the Protection Plan, replacing broken equipment is free (in other words, the shipping fee is waived with the Protection Plan). 

3. Yes, you can connect a Genie mini to a TV without HDMI using one of the adapters below (unknown whether the Genie Mini will come with one): https://www.amazon.com/SatelliteSale-10-Pin-Composite-DirecTV-Replacement/dp/B0833CZPZN/ref=pd_lpo_sccl_1/134-6156245-3949723?pd_rd_w=Y9LKl&content-id=amzn1.sym.1ad2066f-97d2-4731-9356-36b3edf1ae04&pf_rd_p=1ad2066f-97d2-4731-9356-36b3edf1ae04&pf_rd_r=MWER70ZPYC1MFP51CY9T&pd_rd_wg=f6jEg&pd_rd_r=30e4774c-20b8-48b6-8e26-e36c3eae73e4&pd_rd_i=B0833CZPZN&th=1 

I highly recommend that you replace the SD-only TV with a modern high-definition TV in the future. Most are not too expensive and if you want a generally sized 40 inch HDTV, they only run for around $100-$200. More especially, getting an HDTV will allow you to make the most out of HD. 

4. If you haven’t moved in the last 12 months or replaced equipment/added equipment OTHER than SD receivers in the last 2 years, you are NOT currently in a contract. To ensure this, call DIRECTV (number in my greeting below) and say ‘billing’ to the robot to be sent to the billing department where an agent can confirm the current status of any contract (if at all).