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6 Messages

Sunday, September 1st, 2024 9:49 PM

2 Gemini remotes, 2 Gemini boxes

I have two different Samsung TVs in my Man cave connected to two different Gemini boxes and two different Gemini remotes. I’ve paired each remote with its corresponding box. However either remote will turn on both boxes and both TVs. Is there any way to keep one remote from turning on both boxes and both TVs. I realize the TV problem may not be possible to solve, but I didn’t expect each remote to turn on both Gemini boxes.

Is there a solution. I see the problem solved in sports bars.

Community Support

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254.4K Messages

2 months ago

Hi there. We're sorry you're having issue with the remotes turning on both TVs and Gemini devices, this shouldn't keep happening. Each remote control should only be paired to one Gemini device at a time and cannot be interchanged without reprogramming. Please visit How to fix your DIRECTV remote | DIRECTV Support and choose Gemini then follow the troubleshooting steps to fix the issue. Please let us know how it goes. DIRECTV is here to help. 💙 Bernadette, DIRECTV Community Specialist


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