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T

New Member

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2 Messages

Thursday, April 22nd, 2021 8:36 AM

Closed

Yellowstone episodes I recorded on Directv dvr were removed

I had all 3 seasons and episodes of my favorite tv show Yellowstone saved and our plan was to rewatch them and all of a sudden noticed certain episodes had been removed and we did not remove them because we’re watching again before new season starts.  For instance noticed Yellowstone Season 3 had all 10 episodes and now only episodes 1-6 and 10 on there. So season 3 episodes 7, 8, and 9:just gone.  Checked on On Demamd and now they are charging for those episodes. Checked further and every episode they have fees to watch were all removed from S1-S3 on my dvr. What the heck!!  Yes I recorded every episode from 3 seasons and everyone they are charging extra for now have been removed from my dvr. I did not remove them.  I have had it with Directv. You charge enough already and now remove 3 episodes from every season of the Yellowstone show I recorded and want me to pay to get them back. That’s soooo WRONG!!  I’ll be calling to cancel as soon as you open. This is just wrong very wrong!!!!!!

ACE - Expert

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20.6K Messages

4 years ago

On Demand has expiration dates, DTV has no control over what the channel does with their On Demand servers and it is the channel that is charging for their programs DTV is just collecting it. 

New Member

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2 Messages

4 years ago

It’s just awfully suspicious it only removed the episodes they are now charging for and I went to on demand to see if I could watch missing episodes from there. The ones I recorded were from live tv when it was on paramount channel 241 and my default to save until I delete it and had plenty available space left 65%

Employee

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34K Messages

4 years ago

It’s still paramount removing them and charging not directv 

ACE - Expert

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28.3K Messages

4 years ago

Just an FYI:  All seasons of Yellowstone are available to stream on PeacockTV Premium.

Could that be why it's missing from OD?   The networks are finding more ways of collecting (additional) revenue from faithful customers.  Look at Discovery+.

ACE - Expert

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20.6K Messages

4 years ago

If the programs where recorded from the sat channels then they can't be removed until you delete them so you hard drive maybe starting to die.

Employee

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34K Messages

4 years ago

Shannon I’ve had recorded programs that say last chance and have disappeared. 

ACE - Expert

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20.6K Messages

4 years ago

But the OP stated they where recorded as keep until delete.

New Member

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2 Messages

2 years ago

This exact same thing happened to me today and like you I am more than disturbed.

Channels were were recently removed from our network and one of these channels is our main news plug. OAN happens to be a free (non-cable) news channel yet we aren’t able to watch free local channels unless they are built in to our cable package.

In addition, we received a letter last week stating that our rates would be raised, again! 


When a customer pays for Paramount network they should I have access to the any and all of the Direct TV Stream episodes and I did this morning, yet this evening they were all priced to $2.99 an episode (as the only option). Then to go back and see MORE of my DVR episodes were deleted on behalf of DirecTV. 


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