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T

1 Message

Tuesday, August 29th, 2023 9:17 PM

Why?

I’ve never encountered a company that sends their customers a bill for $0.00 over and over again
Even after we call them to please stop, they continue to send them.
What a waste of time, effort and especially resources!
How can you trust a company that is wasteful and doesn’t listen to feedback nor direction.

Community Support

 • 

254.4K Messages

1 year ago

Hi @Turnitoff, we appreciate you taking the time to inform us of this situation, and we apologize for the unwanted bills. We're sending you a PM to look into this and help you.
Claudia, DIRECTV Community Specialist


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