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L

1 Message

Monday, January 27th, 2025 8:30 PM

Why doesnt anyone answer the phone..been calling to cancel

I have been calling to cancel my service and nobody answers. I was told I would have to talk to someone to cancel. Iw as doing a chat with a live agent and she was of no help since I have to talk to somebody.

I called multiple numbers:

1800-531-5000

833-967-1067

866-389-1321

800-347-3288

866-472-0658

844-520-0611

Which call DIRECTV but nobody answers.

This is crazy. I want my service cancelled ASAP!

ACE - Expert

 • 

21.1K Messages

2 months ago

Very strange, as 1-800-531-5000 has a bot answering 24/7 and tech support is also 24/7.  Billing closes at midnight ET IIRC.

Community Support

 • 

255K Messages

2 months ago

Hi, @lildoyle2005. We have a specialist available to process your request. We'll send you a DM for further assistance. Kesiah, DIRECTV Community Specialist.


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