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Why can't I sign into my HBO Max through DIRECTV? It keeps telling to sign into AT&T. I closed my AT&T account.
I cannot sign into my HBO Max because it keeps directing me to sign into my AT&T account that is closed.
I have DIRECTV because I am an employee and I expect this to allow me to sign in using my DIRECTV sign in that I have been using in the past. I never signed into HBO Max using my AT&T account before, because I never had HBO Max through AT&T; it is through DIRECTV.
detuch254
ACE - New Member
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5.2K Messages
2 years ago
What device are you using? Have you tried selecting DIRECTV as your TV provider? If not, HBO MAX would probably default to asking for your AT&T credentials because it thinks AT&T is your TV provider. If you can’t select a TV Provider, you may be able to sign in from a computer via a code and link HBO MAX with DIRECTV that way.
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lovelywoods89
3 Messages
1 year ago
I was having the same issue, but to resolve it I had to log in with the @att.net log-in and password and it loaded with the same accounts/profiles as before with the DirecTV information. I hope this helps.
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