New Member
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1 Message
We lost a discount
Our bill came in about 20 bucks higher than normal. I went to a AT&T Store and a nice lady said that she was not allowed to call for us and gave me the 800 number for customer service. That fellow told me to go to direct tv.com and then transferred me to customer service, That person did nothing. I want to 15 dollar discount back. I always thought it was a military discount as I was in the Marine Corps for 30 years/ Thee is also a NFL Sunday thing on my bill that I did not as for, Please remove it. I have always liked AT&T and do not want to leave Direct TV. The bill is due today, August 5th. Do not charge me a late fee. If I hear from you today and the amount due is close to 111 dollars. I will pay it. My email address is [Edited per community guidelines]
Thank You
Clyde [Edited per community guidelines]
litzdog911
ACE - Sage
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46.1K Messages
2 years ago
First, please remove your private email address. This is not an official customer support forum. We're customers like you. We cannot fix this for you. You need to call DirecTV at the number below. Note that AT&T spun off DirecTV, so going to an AT&T store won't help you, either.
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shannon02
ACE - Expert
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20.6K Messages
2 years ago
AT&T stores can only send in new orders they can't handle existing DTV accounts.
AT&Ts CEO stated years ago that there will be no more discounts for existing customers and there never was a military discount as DTV doesn't have any type of group discounts.
AT&T still owns 70% of DTV.
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