Contributor
•
2 Messages
View my bill
It does not matter what I do, I cannot view my bill online. I have called 5 times, spent hours on the phone and emailed several times.
I'm tired of this (Edited per community guidelines). Fix it!!
2 different tablets and a desk top computer. I also tried by putting my att app on my phone but it's in the shop.
detuch254
ACE - New Member
•
5.2K Messages
2 years ago
This is a public forum full of customers so we are unable to fix any issues with your account.
What exactly is preventing you from viewing your bill? Are you able to login at all? Are you a DIRECTV STREAM or DIRECTV satellite customer?
You login at DIRECTV.com, not on the AT&T side. Since they are two separate companies at this point ( TPG owns 30%), you no longer manage your account at att.com.
If your account was migrated from one site to the other, this could be causing the issue you have. If that’s the case, you just need to wait it out. To talk to an agent about your bill, call DIRECTV (number in my greeting below) and say ‘billing’ to the agent.
To pay your bill without signing in (if you currently have sign-in issues), use this link:
https://www.att.com/acctsvcs/fastpay
0
0