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C

New Member

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1 Message

Saturday, May 20th, 2023 6:03 AM

Unlink att and directv accounts

I'm having a terrible time trying activate a new esim I deleted. I keep being redirected to the direct tv website. On an att forum I was told to post on this forum for help

Community Support

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254.4K Messages

1 year ago

Hi coolmoe64. We are aware you're going through an issue with your account. DIRECTV focuses on TV services. However, we'll help you get the assistance you need.
Claudia, DIRECTV Community Specialist

New Member

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36 Messages

1 year ago

Your inquiry is related to AT&T services. You can engage with their experts on forums.att.com. 😊

ACE - New Member

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5.2K Messages

1 year ago

No, we can’t help you. That’s an account authentication issue, and it should be brought up with AT&T since it is an issue with their login techniques. You are being wrongly redirected to the DIRECTV site. 
Get in contact with AT&T at 800-288-2020 and ask for the sign-in help department, or try back at the AT&T forums. If you still have issues, try signing in on different devices ( including the myAT&t app on your phone or tablet).


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