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Thursday, November 16th, 2023 7:38 PM

Trying to reach a specific DIRECTTV customer service representative

Hi - I spoke with Sasha-Kaye back in October. She said she'd call me back in 11/15 (yesterday) which she did but unfortunately I was not able to pick-up the call. How do I get a hold of Sasha? She needs to make some adjustments on my account based on our last phone call in October. 

ACE - Sage

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46.1K Messages

1 year ago

I don't think there's any way to reach a specific rep unless they give you a direct phone number. You'll need to call DirecTV (number below) and hope that the previous rep left notes about your prior conversation. 


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