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3 Messages

Thursday, September 21st, 2023 5:40 PM

Closed

Senior gets ripped off and when cancel they keep payment

Please help, when  refused to pay additional 15.00 a month for my service I had been getting for years for 70.00, they refused to refund my (in advance payment). 

3 Messages

1 year ago

Won't give back what they stole

Note: This comment was created from a merged conversation originally titled Theft

Employee

 • 

34K Messages

1 year ago

Final month is not prorated 

ACE - Expert

 • 

20.6K Messages

1 year ago

You don't pay in advance, your billing cycle started the day you where installed and on day 2 the bill is made and sent or payed if on auto pay.  DTVs "in advance" means you pay at the beginning of the billing cycle not the end.

(edited)


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