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J

1 Message

Saturday, December 2nd, 2023 3:47 AM

rewards card

I received a visa rewards card for $200 from switching to direct from dish. I tried to use it and found out someone put fraudulent purchases on it in another state. who can help

e?

ACE - New Member

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5.2K Messages

1 year ago

This is a Public forum of other customers, not official DIRECTV. You should contact both visa and directv about the matter. If nothing Gets fixed by calling you can file a BBB complaint regarding DIRECTV and they should be inclined to fix the issue immediately.

Although, if your rewards card was used fraudulently, I would check for any viruses or Spyware on your personal devices as well, just to be on the same side.

Community Support

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254.4K Messages

1 year ago

Hello @jantuttle, we are sorry that you’ve experienced fraudulent purchases on your Visa Reward Card. That must be frustrating and concerning. We are sending you a DM to properly assist you. Maria, DIRECTV Community Specialist


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