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R

New Member

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16 Messages

Sunday, June 4th, 2023 2:54 AM

Closed

Reward card scam

I got DIRECTV on February 28th 2023 and was supposed to get a 300.00 rewards card. They sent me a card with only 200.00 on it. I made several calls to no avail. What a bunch of …. Folks this is what you call bait and switch! Oh here’s some savings on your account direct (ATT) charge a monthly fee for warranty work wich you do not really need 8.00-9.00 a month which you can cancel and save about 140.00 a year they don’t disclose to you! Look at your bill.

Thank You Att Direct you lost a customer before you even have one will be canceling at the appropriate time!!!! 

Thank You

SHORTCHANGED

Community Support

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254.4K Messages

1 year ago

Hello there. Not getting the offer you were promised and still do not get the assistance you expect is not what we want you to experience. We want to keep you in our family. Please let us take a closer look at this issue with your reward. You will receive a PM to continue working on this together. Gabriel, DIRECTV Community Specialist

New Member

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16 Messages

1 year ago

It was a DIRECTV rewards Visa card for 300.00. I only received a 200.00 one! DIRECTV did not follow through with their offer. Talked to several customer reps and got plenty of excuses as to why but the bottom line is I lost 100.00 that was promised to me.

Thank You

lr

New Member

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16 Messages

1 year ago

Thanks for the input I appreciate it:) It’s the principle not the money. Don’t tell a customer they are going to get whatever and don’t follow through with it. I would rather write about my experience. All I have is time. Again thanks for your help!

LR

New Member

 • 

16 Messages

1 year ago

I got DIRECTV on February 28th 2023 and was supposed to get a 300.00 rewards card. They sent me a card with only 200.00 on it. I made several calls to no avail. What a bunch of …. Folks this is what you call bait and switch! Oh here’s some savings on your account direct (ATT) charge a monthly fee for warranty work wich you do not really need 8.00-9.00 a month which you can cancel and save about 140.00 a year they don’t disclose to you! Look at your bill.

Thank You Att Direct you lost a customer before you even have one will be canceling at the appropriate time!!!! 

Thank You

SHORTCHANGED

H

New Member

 • 

16 Messages

1 year ago

H

New Member

 • 

16 Messages

1 year ago

It was with direct tv in February. I have no idea about Sunday ticket since I’ve never had it.😁


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