Removal from mailing list

This is a customer to customer forum with little contact with DTV so can't do that.

consumer.ftc.gov/articles/how-stop-junk-mail

I am already enrolled in DMA Choice (listed in the article you provided) and still Direct TV sends me junk mail. I tried calling Direct TV and was transferred through three different customer service agents, on hold for 20 minutes, then the last call on hold simply hung up without answering. I tried calling a couple more times and was placed on hold again. This is incredibly frustrating!

If you are a customer of DTV then DMAchoice can't to anything and it can only reduce the amount not eliminate all of it if you are not a customer.

@Juniper Yes, it is a big hassle, especially to have to go through all of this. Some companies make it easy to remove oneself from their mailing list. Not AT&T/DTV. This does not encourage me to become a customer.

@shannon02 I am not a DTV customer. Never have been, and probably never will.

By the way, I used this forum because some people have successfully reached a customer service person who was then able to help them remove their address. I was hoping the same would happen for me.

@DIRECTVhelp are you there? Are you able to help?

If you're not a customer they can't remove you. More than likely they're coming from 3rd party retailers look closely at the mailers they're likely not from directv 

@nabukl Definitely from DTV. Their address from Carol Stream, IL is on the current flyer I have in my hands.