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1 Message

Wednesday, May 3rd, 2023 7:38 PM

Refund or transfer a DirecTV satellite credit to a DirecTV stream account

Why does it take 45 to 60 days to issue a refund? Why can’t the credit be applied to my DirecTV stream account? Why won’t a supervisor call me when I request to speak to one?

ACE - Expert

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20.6K Messages

2 years ago

DTV sat and DTV streaming are two separate services so credits from one can't be applied to the other.   DTV rarely calls back. Since DTV no longer prorates the final bill there is generally no credits or refunds.


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