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C

7 Messages

Saturday, December 2nd, 2023 1:54 AM

REFUND never received

I was over charged 198.00 for service visits that never happened.

I called, chatted a dozen times and was promised a refund -and the refund has never shown up on my account.

Community Support

 • 

254.4K Messages

1 year ago

We apologize for any issue with your billing. We're sending you a DM to take a closer look at your case and check the refund status. Duvan, DIRECTV Community Specialist


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