1 Message
Received my reward card can’t activate
I received my directv visa rewards card in the mail today. So when I go to activate it by phone it keeps saying the 3 digit cvv code is incorrect. Ok now… so I go online try to activate and it says there is an issue with my card and can’t activate. I just received this card. One of the reasons for switching from dish to directv was the promo of $400 gift card. Now it’s ironically not activating? Come on now directv. This is ABSOLUTELY NOT ACCEPTABLE!!
DIRECTVhelp
Community Support
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254.4K Messages
11 months ago
We're sorry you ran into issues activating the reward card, @Mparish91. We'd like to gather some details to ensure you receive any benefit you qualify for and make you feel welcomed as a customer. Please call our Reward Center team at 866.212.9768 from 9 a.m. to 6 p.m. (CST), Monday through Friday. DIRECTV is committed to provide you with the best experience. Christian, DIRECTV Community Specialist
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