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runnerrich's profile

Contributor

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1 Message

Thursday, October 31st, 2024 1:17 AM

Programming commitment

Why does my programming commitment say it ends 02/22/26 as of my current billing. I have not changed or upgraded anything for years.

ACE - Expert

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20.8K Messages

2 months ago

This is a customer to customer forum with no access to any accounts.  Unless DTVhelp sends you a PM/DM you have to call DTV.

ACE - Expert

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22.6K Messages

2 months ago

Did you replace any equipment earlier this year, including for a technical issue? Not impossible a warranty replacement was activated as an upgrade in error, or tech did an on-site upgrade giving the impression it was covered by the technical issue.

Just a couple possibilities. Being other customers we have no access to your account. You would have to call DirecTV for those details.


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