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upperdeck's profile

Teacher

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49 Messages

Sunday, November 5th, 2023 4:00 PM

PCR vs PCO accts

So I have an acct that does not pay for rcvrs after the first one.  That all worked fine until ATT installed the new software and they cant see PCR accts anymore.. So now they have to give me a discount.. the issue is that they cant actually give me the discount that matches what i am supposed to not be paying for..

I dont think there is any way to complain or anyone to talk to.. They know I am supposed to be getting it for free but cant help me.

At least before they could maybe have given me Sunday ticket or something but now they having nothing to offer me. 

Community Support

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254.4K Messages

1 year ago

Thank you for all these details. May I know if you're experiencing blackouts in other events, if so, which ones? Dylan, DIRECTV Community Specialist

Community Support

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254.4K Messages

1 year ago

Regarding your account type and equipment, we would like to investigate further. We are sending you a PM, please check your messages. Dylan, DIRECTV Community Specialist

Teacher

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49 Messages

1 year ago

i went to the pm but no agent agent ever showed up.


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