Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

W

1 Message

Tuesday, July 23rd, 2024 8:14 PM

payment dispute investigation

please look into our payment on account (Edited per community guidelines), from centurylink from april 13.

amount $222.58 was paid by centurylink but not credited to our account,

i filled out the form to escalate this issue.

century link says it has to come from you.

ACE - Expert

 • 

20.6K Messages

4 months ago

This is a customer to customer forum with no access to any accounts, so sorry we can't.

You have posted personal info on a public forum for the crooks of the world to scam you.

(edited)

Community Support

 • 

254.4K Messages

4 months ago

Hi there. Thanks for reaching out to us, and we apologize that your payment of $222.58 for April was not posted. Let's connect via DM to check if the payment has been reflected. DIRECTV is here to help. 


Ritchelle, DIRECTV Community Specialist


NEED HELP?