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1 Message

Tuesday, July 23rd, 2024 8:14 PM

payment dispute investigation

please look into our payment on account (Edited per community guidelines), from centurylink from april 13.

amount $222.58 was paid by centurylink but not credited to our account,

i filled out the form to escalate this issue.

century link says it has to come from you.

ACE - Expert

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20.8K Messages

5 months ago

This is a customer to customer forum with no access to any accounts, so sorry we can't.

You have posted personal info on a public forum for the crooks of the world to scam you.

(edited)

ACE - Expert

 • 

22.6K Messages

5 months ago

@waynelevy 

This is a public forum of other customers so never post personal details (such as account number).

The online payment dispute form for DirecTV is not currently available. You can try the AT&T one (as might apply to all services under their umbrella), or call DirecTV to discuss.

https://www.att.com/support/article/my-account/KM1299719/ 

Community Support

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254.6K Messages

5 months ago

Hi there. Thanks for reaching out to us, and we apologize that your payment of $222.58 for April was not posted. Let's connect via DM to check if the payment has been reflected. DIRECTV is here to help. 


Ritchelle, DIRECTV Community Specialist


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