New Member
Not my account
I have 2 maybe 3 accounts that were set up under my name and SS# that were set up in Texas. They were both sent to collections and are now on my credit report and need to get them taken off. I have spent many hours on the phone with AT&T and direct TV trying to get this solved. They are now telling me to contact the Bundle Fraud Department, I have been on hold for a total of 2 or more hours in the last 2 days. Please could someone help me to where I can get this taken care of.
Elaine (Edited as per community guidelines)
(Edited as per community guidelines)
Varalakshmi
Former Moderator
•
32 Messages
4 years ago
Hello @tannerblake1,
Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!
Regards,
AT&T Moderator
0
0
shannon02
ACE - Expert
•
20.6K Messages
4 years ago
posting your info in a public forum is how they set those accounts up in the first place.
0
marialopez509
New Member
•
2 Messages
2 years ago
similar situation, I hope we can get this resolved. I was directed to this site to complete a fraud claim
0
0
shannon02
ACE - Expert
•
20.6K Messages
2 years ago
This is a customer to customer forum with no access to any accounts.
0
0
shannon02
ACE - Expert
•
20.6K Messages
2 years ago
directv.com/notmyaccount
0
0