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S

New Member

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1 Message

Tuesday, June 27th, 2023 3:53 PM

No app

Again my appointment s not going to happen. I just checked yesterday and e erything was OK. Now I have a note saying my appointment is on hold, but no one can tell me why. The first time I had a day and time, but when they didn't show or call they said I didn't have an appointment and I  I didn't have an account.im rather tired of all the excuses.   Y husband and I were loyal customers for over 20 years. My husband passed 10 m9nths ago, but i stayed with direct tv. Now i have  oved a d all i want is someone to come a d intall this..

Community Support

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254.4K Messages

1 year ago

Hello Sharon. We are sorry to hear about the situation with your husband and for the experience you have faced with the service appointment. We value your loyalty for the last 20 years, so let me help you out through PM by checking what happened to send a technician as soon as possible. Yuliana, DIRECTV Community Specialist


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